Interactive Graphs
Working in the financial space has given the opportunity to write copy for many different interactive graphs and charts. The user experience of graphs can get complicated quickly as requirements build up, which makes for a fun challenge.
Other Work I’ve Enjoyed Doing
Citi Global Wealth App
I act as a UX copy consultant for a design team with no capacity to add a writer. This app for is for high-net worth clients, who require a different tone and have more complex considerations than our standard users. I hold weekly brainstorms with the team to guide them on copy considerations.
UX Research
I’ve designed user tests to evaluate copy. I have also done copy tests in production, which includes differentiating content across A/B versions. Since I take great interest in the research process, I’ve also written testing briefs, communicated with testing vendors about design and copy priorities, and observed testing sessions.
Copy Workshops
I’ve run copy workshops to select feature names, product names, and to perfect other high-stakes pieces of copy. I tailor these workshops to stakeholders so everyone, even business or marketing, can feel included in the creative process.